These instructions cover the main version upgrade from
2022 (
28.0) to
2023 (
29.0) of a Vertex CAD program installed on a file server.
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Are you upgrading across multiple versions? Or do you want to keep the previous version in use just in case? In these cases, install a fresh new version. See the instructions Upgrading Across Multiple Versions. |
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Backup Files |
In general, the normal upgrade routine replaces only the system folder. It does not touch the user’s data storage (models, libraries and databases) in shared folder, nor the user’s environment files in custom folder. Nevertheless, we recommend that you make a full backup copy of your system before upgrading it. This can be done by copying the main folder of Vertex G4 CAD program with its sub directories to another location on the disc or on a network server.
Vertex’s main folder, for example:
- C:\vxg4 (Vertex G4 - one user installation in the root of the C drive)
- D:\vertex\vxbd (Vertex BD - one user installation in the vertex folder of the D drive)
- \\SERVER\vertex\vxg4plant_srv (Vertex G4 Plant - file server installation)
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Preparing Prepare forUpgradethe upgrade |
You have received an email message about the program’s main version upgrade.
The message has been sent from the address order@vertex.
fi, or depending on the application from the address helpdesk@vertex.fi, bdhelp@vertex.fi or indhelp@vertex.fi.- The message has been sent to the person that has been marked as the Technical contact person responsible for maintenance in the customer register of Vertex Systems Oy.
- The message has includes a download link to the installation package and, if necessary, a download link for to the program’s program protection file (LICENSE.TXT) and possibly also or the license server protection file file lt_llist for the license server.
Downloading the installation package:
- Follow the instructions you have received to download the installation package, and save it to the C:\TEMP folder, for example.
- Extract the compressed file as follows, for example: select the file and Extract All... from the right-click menu. (Extract All…).
Downloading the protection file:
- The protection file is not needed, if you use NetVID licenses or a NetVID license server is used.
- The download link is of the format: http://support.vertex.fi/lic/XXXYYYZZZ/LICENSE.ZIP.
- Extract the zip file to access the protection file LICENSE.TXT or lt_llist. Save the file to C:\tempTEMP, for example, to wait until the upgrade program asks for it.
If you
received the file lt_llist, make sure it has no file extension.- The lt_llist is related to the older version of Vertex license server.
If you upgrade the program directly on the server, or on the same workstation from which you installed the file server originally, the installation program finds the installation and suggests the upgrade.
Installation path of the workstations
The upgrade program asks for the installation path of the workstations and always suggests C:\vx[..], where [..] is the application-dependent character string (for example C:\vxg4, C:\vxbd, C:\vxg4plant, C:\vxed etc.).
- This is often not the correct pathUsually the default path is correct.
- You can check the correct path from one of the workstations, or you can view the file
\\SERVER\vertex\vx[..]_srv\Client_Install\bin\install.ini
and check the keyword path= . - For example: D:\vertex\vxg4\
If a local license server is used
The upgrade program asks should not ask for the license server and the port number.
This However, if needed, this information can be found in the file
\\SERVER\vertex\vx[..]_srv\user\setup.clt
from the keyword lserver=
- For example:
\\SERVER\vertex\vxg4_srv\user\setup.clt
lserver= "SERVER:2003"
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Performing the Upgrade(tothe Server)server |
Start the upgrade
- Double-click the installation program install.exe in the installation package.
- Confirm the installation ( if Windows requires it).Select the language (Finnish or English)prompted by Windows.
Select the installation language
- Select the same language that was used when the program was installed earlier.
- Please note, that there are separate upgrade packages for Finnish and English, for example.
Select Vertex Servers
- The network user license is linked to the server installation, so the server must be installed first.
- The network user client license is automatically upgraded when the program is started on the workstation after the server is upgraded.
Select Network Server
Select Update from version
- Note: If this question does not come up, but the program only proposes installation, then stop the upgrade.
- In this case, you must find the computer from which the server was installed, or:
- Upgrade according to the instructions Upgrade Across Multiple Versions.
This question only comes up if Network Server installations can be found on the computer (the installation was done on this computer even if the server is somewhere else).
Accept the license agreement
Accept the data collection agreement
The program sends user information to Vertex Systems Oy during the use of the program.
- This data is used for verifying the software license (NetVID license).
- The data is also used for improving the software quality and user experience.
- This data contains but is not limited to IP address and certain unique identifiers for your system.
The installation program asks if you would like to use a license server
- Select No, if you use NetVID licenses.
- Select No, if you use HASP modules and LICENSE.TXT protection files on workstations.
- Select Yes, if you use the License Server.
License Server is used: enter the License Server information
- Enter the name of the computer workings as the server and the port number.
This information can be found in the file
\\SERVER\vertex\vx[..]_srv\user\setup.clt
from the keyword lserver=
- For example:
\\SERVER\vertex\vxg4_srv\user\setup.clt
lserver= "SERVER:2003"
License Server is not used
Skip this step, if you use a NetVID licenseSelect Update from version
- Note: If this question does not come up, but the program only proposes installation, then stop the upgrade.
- In this case, you must find the computer from which the server was installed, or:
- Upgrade according to the instructions Upgrade Across Multiple Versions.
This question only appears if there are Network Server installations on the computer (the installation was done from this computer even if the server itself is somewhere else).
License file location folder
This only applies to HASP protected workstations.
- If all licenses are shared from the license server, skip this step.
- If you are using a NetVID license, skip this step.
- Enter the location of the protection file LICENSE.TXT, if you use workstation-specific HASP protection modules.
If necessary, you can later save the LICENSE.TXT file in the user folder of the Vertex installation on the file server, for example:- \\SERVER\vertex\vxg4_srv\user (Vertex G4 Mechanical Engineering)
- \\SERVER\vertex\vxbd_srv\user (Vertex BD Building Design)
- \\SERVER\vertex\vxed_srv\user (Vertex ED Electrical Design)
- \\SERVER\vertex\vxg4plant_srv\user (Vertex G4 Plant and Piping Design)
This only applies to HASP protected workstations. If all licenses are shared from the license server, skip this step.
You can also skip this step and copy the LICENSE.TXT file to the folder vxg4vx[..]_srv/user on the server after the upgrade.
Check the installation data
- Check the installation folder, the language of the software package, and the license server information (if a license server is used).
Enter the workstation license installation path
of the workstations- First, check the installation path of the workstations from the previous installations.
- Accept (or enter) the installation path on the workstations.
Default:
C:\vx[..]\ (where the character string
[..] describes the application)
An example of the folder path of a workstation license:
- C:\vxg4 (default folder of Vertex G4)
- D:\vertex\vxg4plant (Vertex G4 Plant on the D drive in the folder vertex\vxg4plant)
- C:\cadCAD\vxed (Vertex ED on the drive C in the folder cadCAD\vxed)
- C:\26002900\vxbd (Vertex BD on the C drive in the folder 26002900\vxbd)
Check and accept the installation data
- The program shows the installation data, including the installation directory, selected language and the license server (if it was selected).
- Click Next.
- The installation starts and the program notifies you:
Upgrading the server
- You can follow the installation of the program from the Hidden Console (DOS) window.
- The program extracts the 7z / zip files required for the upgrade within the installation package.
- The program uninstalls Vertex.
- Here, the program removes the vxg4_srv/system folder, but leaves the vxg4_srv/shared, vxg4_srv/custom and vxg4_srv/user folders intact.
- After this, the program adds setup values to Windows registries.
The program tells you that the installation is finished
- Confirm by clicking Finish.
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Upgrading the workstations |
Incorrect method
Do not use the command file vxg4_srv\Client_Install\client.bat on the server
Installation done
- Confirm by clicking Finish.
- You will be instructed to install the client licenses.
- You are prompted to connect the protection modules in the ports on the workstations. The protection modules are not needed, if a license server or NetVID licenses are used.
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Upgrading the workstations |
Start the program by double-clicking the shortcut icon as usual
- Go to the workstation.
- Start Vertex G4 by double-clicking the shortcut icon.
The program asks you to confirm that you want to run the installation. You must have permissions to install the program in the folder defined by the installation program.
- If the execution stops here, it may be caused by inadequate user permissions. Ask for a person who has administrator credentials and permissions to install the program on the computer.
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Do not use the command file client.bat to upgrade the workstations.If you try to install the program using the command file vxg4_srv\Client_Install\client.bat on the server instead of upgrading, you will receive the following error message. |
If you clear the installation folder |
, |
you will lose all your |
preferences, backups, and browser favorites that |
The program tells you that the installation is finished
have been saved on your workstation. |
Start the program by double-clicking the shortcut icon as usual
- Go to the workstation.
- Start Vertex G4 by double-clicking the shortcut icon.
- Antivirus program may warn you that a network.bat command file is being executed. Click Run.
- You may receive another warning.
- Click Yes.
- If the execution stops here, it may be caused by inadequate user permissions. In this case, you should ask your system administrator with sufficient permissions to perform the operation.
- The program modifies the system variables.
For completely new workstations, you can install the program using the client.bat command file. |
Install the HASP driver
- If the license server is the licensing method, this question is not prompted.
- If you are using a NetVID license, select No.
If you are using a HASP module, and Vertex has been previously installed on the computer, select No.
The driver has already been installed earlier and you do not have to reinstall it.
- See the installation of the HASP driver in the section Protection Module on the page Licensing Methods of Vertex CAD Software.
Installation done
- Confirm by clicking Finish.
- Start the program by double-clicking the shortcut icon. The first start up will take some time as the the necessary files are copied from the server to the local installation folder.