Vertex Help Center

With customer support service you can add requests and follow your request statuses and also see your earlier solved requests.

You can also browse "how to"- and troubleshooting articles and find solutions already while writing your question.

Support is free for our customers having an active service agreement.

Customer Support Service is for:

  • Solving user's problems concerning the software
  • Collecting, analyzing and reporting suspected software bugs
  • Collecting new ideas for software development


If you are a new user please register here first: