Upgrading One User Installation, 2023

You have received an email message about the program’s main version upgrade.

• The message has been sent from the address order@vertex.fi, or depending on the application from the address helpdesk@vertex.fi, bdhelp@vertex.fi or indhelp@vertex.fi.
• The message has been sent to the person that has been marked as the Technical contact person in the customer register of Vertex Systems Oy.
• The message has a download link for the program’s protection file (LICENSE.TXT) and possibly also the protection file lt_llist for the license server.

Downloading the installation package:

Download the installation package and save it on your computer in C:\temp folder. Extract the package (for example Vertex-G4-2019-25-0-01-fi) in the C:\temp folder.

Downloading the protection file:

The protection file can be downloaded online. The download link is of the format: http://support.vertex.fi/lic/XXXYYYZZZ/LICENSE.ZIP. Extract the zip file to access the protection file LICENSE.TXT or lt_llist, and save it in the C:\temp folder, for example, to wait until the upgrade program asks for it. If you received the file lt_llist, make sure it has no file extension.

If a local license server is used

The upgrade program asks for the license server and the port number.

This data can be found from the keyword lserver= in the SETUP file in the user’s home directory.

• For example:
  C:\vertex\vxg4\user\setup
  lserver= "SERVER:2003"

Start the upgrade

• Double-click the installation program install.exe in the installation package.
• Confirm the installation (if Windows requires it).
• Select the language (Finnish or English).

Select the language

• Select the same language that was used when the program was installed earlier.
• Please note, that there are separate upgrade packages for Finnish and English, for example.

Select One User

Accept the license agreement

Accept the data collection agreement

The program sends user information to Vertex Systems Oy during the use of the program.

• This data is used for verifying the software license (NetVID license).
• The data is also used for improving the software quality and user experience.
• This data contains but is not limited to IP address and certain unique identifiers for your system.

Select Update from version

• Note: If this question does not come up, but the program only proposes installation, stop the upgrade.
• If the question does not come up, the Vertex CAD program in question has not been installed on your computer, or the installation program cannot find a correct entry about the installation in the Windows registry. 
  • Upgrade according to the instructions Upgrade Across Multiple Versions.

Shortcut icon

• The program asks about the shortcut icon. Select Yes, if you want a shortcut icon for the program on your desktop.

The installation program asks if you would like to use a license server

• Select No, if you use NetVID licenses.
• Select No, if you use HASP modules and LICENSE.TXT protection files on workstations.
• Select Yes, if you use the License Server.

License Server is not used

• Skip this step, if you use a NetVID license.
• Enter the location of the protection file LICENSE.TXT, if you use workstation-specific HASP protection modules.
  If necessary, you can later save the LICENSE.TXT file in the user folder of the Vertex installation on the file server, for example:
  • \\SERVER\vertex\vxg4_srv\user (Vertex G4 Mechanical Engineering)
  • \\SERVER\vertex\vxbd_srv\user (Vertex BD Building Design)
  • \\SERVER\vertex\vxed_srv\user (Vertex ED Electrical Design)
  • \\SERVER\vertex\vxg4plant_srv\user (Vertex G4 Plant and Piping Design)

This only applies to HASP protected workstations. If all licenses are shared from the license server, skip this step.

• Enter or Browse to the folder of the license file LICENSE.TXT. For example, C:\Temp.
• Click Next.

Skip installing the HASP driver

• The HASP driver has been installed earlier, so you can skip the installation.

License Server is used: enter the License Server information

• Enter the name of the computer workings as the server and the port number.

This information can be found in the file
\\SERVER\vertex\vx[..]_srv\user\setup.clt
from the keyword lserver= 

• For example:
  \\SERVER\vertex\vxg4_srv\user\setup.clt
  lserver= "SERVER:2003"

Check and accept the installation data

• The program shows the installation data, including the installation directory, selected language and the license server (if it was selected).
• Click Next.
• The installation starts and the program notifies you:

Upgrade event

• The program uninstalls Vertex.
• Here, the program removes the vxg4/system folder, but leaves the vxg4/shared, vxg4/custom and vxg4/user folders intact.
• You can follow the installation of the program from the Hidden Console (DOS) window.
• The program extracts the 7z / zip files within the installation package.
• After this, the program edits/adds setup values to Windows registries.

The program tells you that the installation is finished

• Finally, the program tells you that the installation (upgrade) is finished.
• Click Finish.
• Start the program.